How To Use The Random Split Function

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Step 1. Create a New Workflow

Start a new automation workflow from scratch.

Step 2. Add a Random Split

Search for "random split" and add it to your workflow.

Step 3. Define Paths

Create up to five different paths within the split.

Step 4. Assign Probabilities

Set the percentage chance for each path to be chosen.

Step 5. Customize Paths

Add different actions to each path, such as sending SMS, email, or WhatsApp messages.

Step 6. Personalize Messages

Use custom values like first name to tailor messages.

Step 7. Randomize Outreach

Contacts will be randomly assigned to different paths, creating personalized experiences.