Navigate to Data Reporting: Access the data reporting section within your platform to view comprehensive metrics.
Step 2: Explore Call Reporting
Review Call Metrics: Navigate to call reporting to analyze metrics related to platform dialing activities.
Step 3: Agent Reporting
Analyze Agent Metrics: Use agent reporting to view communication and call metrics specific to team members and staff on your platform.
Step 4: Appointment Metrics
Track Appointment Details: Utilize appointment reporting to track specifics of appointments booked across the company or by individual users.
Step 5: Apply Filters
Customize Data Views:
Apply filters to view metrics based on specific calendars, appointment creation dates, and selected timeframes.
Click apply to generate detailed insights into call bookings and appointments across your platform.
Step 6: Summary
Enhance Data Analysis: Leverage data reporting tools to gain insights into call metrics, agent communications, and appointment specifics, facilitating informed decision-making and performance tracking.
Summary:
Utilize data reporting tools to analyze call metrics, agent performance, and appointment details, enabling comprehensive insights and informed decision-making within your platform.
