How To Add Additional Weeks To Your Client Journey Tracker

Create, edit, and automate a client journey tracker with weekly progression.

1. Access the Opportunity Board

Open your platform and locate the opportunity board used for the client journey tracker.

2. Add Additional Weeks

  • Scroll across to the existing weeks (e.g., Week 12).
  • Click on "Pipelines" and then "Edit" to add more stages (Week 13, Week 14, etc.).
  • 3. Organize the Pipeline

    Ensure weeks are in the correct left-to-right order for easy tracking.

    4. Save Changes

    Once aligned, click "Save" to finalize any modifications.

    5. Set Up Automations

  • Go to the client journey tracker under "Automation."
  • Review the current automation setup for each week (e.g., Week 12 moves to long-term after 7 days).
  • 6. Duplicate and Adjust Automation

  • Duplicate the existing automation (e.g., Week 12).
  • Rename it for the new week (e.g., Week 13).
  • Adjust triggers: update from Week 12 to Week 13, and from Week 13 to Week 14.
  • 7. Enable Automation

    Turn on and save the newly created automation.

    8. Review Workflow

    Ensure the system now automatically moves clients weekly (Week 1 to Week 2, and so on).