How To Adjust Round Robin Calendars

Set up round robin calendars for equal or prioritized call distribution.

Step 1. Create a Round Robin Calendar

Set up a single calendar with one booking link.

Step 2. Assign Team Members

Add individuals to the calendar for call distribution.

Step 3. Configure Call Distribution:

Choose equal distribution or prioritize specific members for call handling.

Step 4. Set Zoom or Google Meet Preferences

Match your chosen meeting tool (Zoom or Google Meet) in both the calendar and staff settings.

Step 5. Save the Settings

Ensure availability and meeting links are generated correctly based on your selections.